FirstFour Staffing is seeking Shift Leaders to join the team at a convenience store with an attached quick-service restaurant.
Summary
While employees are cross-trained to work in both areas, Shift Leaders will primarily work in the restaurant—so prior food service or quick-service experience is a plus. In this leadership role, you’ll ensure shifts run smoothly by guiding employees, maintaining food quality and safety standards, and delivering excellent customer service. When the General Manager or Assistant Manager is not on site, the Shift Leader acts as the Manager on Duty, overseeing operations and making sure customers are taken care of.
Responsibilities
- Lead daily shifts by directing staff, ensuring productivity, and driving operational success.
- Train and support team members to achieve performance goals.
- Maintain food safety, recipe accuracy, and quality within required service times.
- Ensure product rotation and freshness through routine checks.
- Monitor costs by reducing waste, managing labor, and ensuring accurate cash handling.
- Oversee shift coverage, daily task completion, and proper delegation.
- Provide excellent customer service and resolve customer concerns promptly.
- Support inventory management through product counts, vendor deliveries, and ordering recommendations.
- Safely operate kitchen equipment, prepare ingredients, and assemble menu items to standard.
- Maintain compliance with company policies, food safety guidelines, and local/state regulations.
- Promote teamwork and a collaborative, customer-first culture.
Qualifications
- Prior quick-service restaurant or food service leadership experience preferred.
- Strong communication and problem-solving skills.
- Ability to multitask and manage shift operations effectively.
- Flexibility to work evenings, weekends, and holidays as needed.
Compensation & Schedule
- Starting pay: $16/hr
- Estimated 30–40 hours per week