ESSENTIAL DUTIES AND RESPONSIBILITIES

Organizational Management

• Directs MIS, Business Analytics, and Business Sales Intelligence to position the company to be the most efficient and profitable.
• Analyzes complex business needs presented by the user community and/or clients and recommends technical solutions.
• Functions as an overall IT generalist with a broad understanding of hardware, software, programing, security, functionality vs. use, etc.
• An understanding of Visual Basic, CCS programming.
• Comfortable with SQL Server data bases and reporting tools.
• Ensures network security and best products for the organization’s needs.
• Represents the IT Department on the Senior Management Team and assist in efficiency through problem-solving with-Information Technology data driven solutions.  Takes the information back to staff to problem solve and implement.
• Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions
• Directs operations in executing production tasks according to a documented schedule that meets or exceeds customer expectations.
• Produces detailed timeline for each application release and implements effective project control by monitoring the progress of the software release and reporting the status
• Directs and prioritizes the workload of subordinate personnel
• Reviews all designs, code and unit test plans where applicable.
• Approves all business requirements prior to the technical solution.
• Participates on all hardware and software evaluations and maintains vendor contracts.
• Represents the IT function at customer review meeting when appropriate.
• Directs education programs for her/his staff
• Perform liaison duties between users, operations, and programming personnel in the areas of systems design, modifications or trouble shooting.
• Performs salary administration and conducts interviews and makes recommendations for new hires, consultants and/or replacement personnel.

Supervision

• Uses strengths-based supervision so each person supervised comes to know his/her own strengths and weaknesses and uses strengths in day-to-day work.
• Ensures that each employee supervised has opportunities for personal and professional growth.
• Provides clear expectations for each supervised staff.
• Models adherence to company Values and holds staff accountable for knowing and practicing the values.
• Completes coaching regularly of supervised staff performance evaluations annually by due date.
• Provides direct supervision to the IT Managers and other IT staff as assigned.

Learning Organization and Staff Training

• Actively participates in internal and external training opportunities.
• Exhibits enthusiasm for learning and personal growth.
• Understands and can describe key components of all business lines, customers, and suppliers.

Technology
Effectively uses office equipment (copiers, fax machines, scanners), a personal computer and Microsoft Office products: Word, Excel, PowerPoint, Outlook, and Explorer.
Efficiently uses operations management software, including VIP.

QUALIFICATIONS

• Minimum of bachelor’s degree in computer science, Information Technology or Business
• Minimum of ten years of progressive experience in Information Technology
• Extensive knowledge of Information Technology and business application
• Knowledge of and demonstrated experience with transportation management software. Prior use of VIP or similar software package is preferred.
• Highly organized, detail oriented.
• Access to reliable transportation. If driving an automobile while on company business, must possess a valid driver’s license in state of residence and auto insurance.
• Must be able to pass a background check, MVR and drug screen
• Work effectively with internal and external individuals, including other professionals in the community
• Work effectively as a member of a team.
• Effectively communicate to various internal and external audiences in both person and through various electronic media.
• Manage time and work effectively with minimal supervision.
• Effectively manage multiple priorities simultaneously.