Job Title: Inside Sales
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources.
- Quotes prices and credit terms and prepares sales contracts for orders obtained.
- Strives to meet or exceed sales targets for revenue and margin goals
- Works with outside sales representatives to keep account activities and literature up to date.
- Enters new customer data and other sales data for current customers into computer database.
- Develops and maintains relationships with purchasing contacts.
- Investigates and resolves customer issues and deliveries.
Competency:
- Problem Solving
- Identifies and resolves problems in a timely manner;
- Gathers and analyzes information skillfully;
- Develops alternative solutions;
- Works well in group problem solving situations.
- Team Work
- Gives and welcomes feedback;
- Contributes to building a positive team spirit.
- Written Communication
- Writes clearly and informatively.
- Quality Management
- Looks for ways to improve and promote quality;
- Demonstrates accuracy and thoroughness.
- Business Acumen
- Understands business implications of decisions;
- Displays orientation to profitability;
- Demonstrates knowledge of market and competition.
- Organizational Support
- Follows policies and procedures.
- Adaptability
- Adapts to changes in the work environment;
- Manages competing demands;
- Changes approach or method to best fit the situation;
- Able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality
- Is consistently at work and on time.
- Dependability
- Follows instructions, responds to management direction;
- Keeps commitments;
- Commits to long hours of work when necessary to reach goals. Innovation
- Uses time efficiently;
- Sets goals and objectives.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Education/Experience:
Bachelor's degree (B. A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
- Physical Demands:
While performing the duties of this job, the employee is frequently required to stand and walk.